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Article Title Author
Leveraging the Value of Mystery Shopping Clint Maun, CSP
The 6 P's of Sales Clint Maun, CSP
It's All About Admission Clint Maun, CSP
Stop the Excuses Clint Maun, CSP
Physician Marketing Clint Maun, CSP
The First Ten Minutes Clint Maun, CSP
Living in the Now Clint Maun, CSP
Team-Based Scheduling Clint Maun, CSP
The Art and Science of Teaming Clint Maun, CSP
Managing Absenteeism and Tardiness Clint Maun, CSP

I was introduced to Clint many years ago when he appeared at the ANHA mid year convention in Birmingham. I ordered several videotapes and shared them with my department heads. I could probably find them to be applicable today. Your BMG is more politically correct today than it was then.

I have enjoyed the daily "messages" since I started listening a few weeks ago. The "daily morning meeting" message made me take pause and think about the value of all those folks piled in our conference room. I move along a lot faster than before and I don't allow inane side bars.

I'm getting ready for today’s word, see you later.

-David Johnston